Fast Dophin
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About Fast Dolphin

Founded in 2004, with offices in US and Mexico, Fast Dolphin has been working with more than 200 clients and recognized as leaders in the ERP staffing industry providing top SAP and Oracle ERP bilingual experts, either English-Spanish or English-Portuguese, with extensive experience in Latin America customizations and regulations. Among its accomplishments, Fast Dolphin was included in Inc5000 list in 2009.

With a diverse background of engagements across multiple industries, our consultants often bring a fresh perspective to your project. Our most important asset is our employees, they represent the foundation of our business: Trust. Always bright on ideas and innovation, tough on execution.

OUR TEAM

Leadership
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Carlos Guerrero
Senior Partner & Co Founder
Head of Sales

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Carlos founded Fast Dolphin along with his partner Ramon in 2004. Before that, they founded Intellego in 2001. He has held senior business management positions at Cemex, one of the largest Cement producers in the world, based out of Mexico and also at Neoris, an IT international firm. He holds an Engineering in Computer Science bachelor degree and with over 24 years of experience on the IT industry and 14+ years specialized in IT staffing and entrepreneurship, brings a solid foundation to the firm. He believes innovation, execution and trust are key to success.

Married to a wonderful woman and has an exceptionally bright son and an extremely hilarious daughter. Likes to play golf and thinks 91 is a great score. Believes barbecue is a rite that should last at least 12 hours. Thinks family is first and loves to travel with them. Drinks rum and coke… when he is not on a diet. He ran the Chicago Marathon in 2013, his first, and plans to run many more. Likes to play classical piano. Hardcore Miami Dolphin fan, he tries to attend every local game with his son.

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Ramon Osuna
Senior Partner & Co Founder
Head of Administration
and Recruitment

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During the summer of 2004 Ramon founded Fast Dolphin along with Carlos Guerrero in Ft. Lauderdale, Florida. Prior to getting involved with IT services Ramon worked for a couple of insurance companies in both the US and Mexico. He graduated as an industrial engineer from ITESM in Mexico, and obtained both his MBA and MPA at the University of Texas at Austin. Ramon strongly believes in an intense work ethic and looks for alternative and creative ways to solve complex challenges that continually arise in this industry.

He is a self-taught aspiring chef, a novice home-brewer and an expert beer drinker. He is an avid skier and has recently been working on the paleolithic diet. He is in the process of perfecting his rusty Portuguese speaking skills and is in the process of learning to play the guitar. He loves to travel during the summer to check items on his bucket list. Ramon and his four wonderful daughters live in Boulder, Colorado.

Sales
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Sylvia Vidrio
Sales Director

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Sylvia joined Fast Dolphin in 2011 as a Sales Director for the SAP unit. With a Bachelor’s Degree in International Business and a Masters in Business Administration, she has a background in Marketing, Sales and Project Management, product of her previous jobs. She started working in IT related industries in 2008 when she worked for one of the main Electronic Invoicing Providers in Mexico. In order to sell the e-Invoicing solution, she interacted with clients from different industries that were using SAP or other ERPs who needed to understand how to integrate a new solution for invoicing that met all the government requirements. She strongly believes that Commitment, Perseverance and Passion are essential to succeed.

Passionate about traveling, meeting new people and tasting new food, this is how she spends most of her free time. Family and friends play the main role in her life and it is important for her to be with them as much as possible. Loves music and movies and thinks that, for art or entertainment, almost everything is worth to watch in order to have an opinion. Really enjoys natural spaces, nice gardens and walks in the woods, especially if a lake or any form of water is involved. Coffee and Sushi are part of her life. Likes challenges and learning new stuff, whatever that means.

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Fermin Prieto
Sales Director

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Fermin is an Industrial and Systems Engineer with a Master’s Degree in Business Administration. He joined Fast Dolphin in 2008 as a Sales Director for the Oracle practice. Fermin has over 16 years of professional experience and comes from a primarily IT background. He started his career as a Project Coordinator and Business Analyst and eventually stepped into the Administration and Sales part of the Business with important Mexican and US companies. Part of the IT Staffing industry since 2006, Fermin has solid experience in the US and Latin American markets. Commitment, integrity, passion and total client satisfaction are some of the values Fermin strongly believes in.

Happily married, recently became a father of a beautiful baby girl. Passionate about his work, he’s always looking to perform at the best level possible. Retired amateur drag-racer and sport bike rider. Formula 1 fan since the Senna days back in the mid-1980s. Loves art, science and travel.

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Karla Bitencourt
Sales Director Brasil

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Karla got her degree in International Business at Swinburne University in Melbourne Australia and she is also started her MBA at FGV in São Paulo-Brazil. She had the opportunity to work and live in London UK, Melbourne AUS and also to travel culturally around Europe and the Middle East. Karla started working in recruitment back in 2007 and since then she worked in many Multinational companies helping projects to build their teams on global and national scale. Her knowledge and experience goes on various platforms and technologies as SAP, Oracle, Salesforce, Java, JDE and embedded media Software.

Her believes for a successful professional life stands on a strong drive, passion on a daily basis and commitment to push herself to always extend the limits which can help her to achieve her goals and take her to the next level. Karla also believes that one of her missions is to help as much people as possible to find the perfect match jobs as well as helping her clients to find the right talent to be on their side. Karla is passionate about meeting new cultures and new people, traveling, tasting food from everywhere in the world, different types of wines and she is definitely a coffee lover. Family and friends play a main role in her life and she tries to meet them as much as she can as they live in South West of Brazil. She also loves art and music in general, loves getting new challenges, inspiring people and get inspired by them is something that she definitely looks for quite often.

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William Castro
Sales Director Colombia

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William is a seasoned professional with over 25 years of experience in the IT services industry, preforming different roles, such as consultant, account executive, business manager and director of business development. Over this time he had the opportunity to know very well different industries, particularly banking, retail, services, telecommunications and government, among others. He is very proactive with a huge sense of urgency and very passionate for what he does. One of his main assets is the capacity to listen and understand the need of the customers. He holds a Bachelor degree in Business Administration and an MBA with specialization in Marketing.

William is happily married with his wonderful wife since more than 20 years and he has a fantastic 13-year old son. They are the source of inspiration and strength he needs to carry out successfully any initiative that he starts. He is also a passionate reader of economic, political and scientific topics. He loves the culinary art and during weekends he enjoys preparing dinner with and for his family. He deeply believes his family is a committed team that unconditionally supports one another on every single activity they do.

Recruiting
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Monica Tamez
Recruiting Master

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Monica is a professional with more than eight years of experience in IT Staffing and talent acquisition. She graduated with honors in Psychology. Afterwards, she has had the privilege of partnering with the best fortune 500 clients on full-time and contractual basis by holding Recruiting and Associate roles in multinational companies such as GE Capital, Affiliated Computer Services (Now Xerox), Hudson, SAP, K2 Partnering Solutions, and nowadays Fast Dolphin, Inc. She joined Fast Dolphin in 2012 and currently focuses on recruiting SAP talent at all levels for United States, Canada, and LATAM and looks to form strong relationships within the respective community. Deeply believes in Integrity, Competence and Passion in life and business.

Loves her family and friends, and truly likes helping people whenever she can. Fortunately, one of the perks of her job is that she gets to meet very interesting people, with fascinating stories and backgrounds. Enjoys traveling and surviving out of a suitcase. This passion comes from her curiosity to learn more about any culture and language. She’s currently taking Portuguese classes and preparing for her next challenges.

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Nancy Cardona
Recruiting Master

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Nancy joined Fast Dolphin in January 2011 as a Resource manager focusing on Oracle E-Business Suite Consulting and other IT technologies for United States, Canada and LATAM. With more than 8 years of professional experience she started working in IT Staffing in 2008 when she worked as Recruiting coordinator / Recruiting Team Lead at ACS a Xerox Company; holds a bachelor’s degree in computer management and a Masters Degree in business administration specialized in Human Resources. She believes the attitude, trust and perseveration can make anything possible.

She likes alternative & indie music and is a Radiohead hardcore fan. She also loves to travel and go out on road trips with friends and her sister. She’s a real beer lover especially the Stout style beers (with good beer comes good things) currently ongoing on a “tipsy” journey to become a brewmaster. She reads with passion, her favorite book is “La Sombra del Viento” (The Shadow of the Wind) from Carlos Ruiz Zafón. She consider herself as a Cinephile with capital “C”.

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Marisol Acosta
Recruiting Master

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Marisol is a professional with more than 8 years of experience recruiting IT Profiles. She holds a Bachelor Degree in Industrial Relations focusing on IT Profiles since 2007. All along her professional career Marisol has worked in highly recognized companies in charge of IT Recruitment activities for Global Enterprises. She is currently working as IT Recruiting Master in Fast Dolphin, mainly with Oracle EBS, Other ERP and diverse profiles. Marisol really enjoys her work because it is focused on Innovation and gives her the chance every single day to work and learn about newest technologies used by our clients.

Speaking about her, the most important thing for Marisol is the family, she loves to spend weekends with her entire family. Marisol also loves to travel, being the beach her favorite destiny and she hopes one day to live in there.

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Maricarmen Martinez
Recruiting Master

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Maricarmen is an IT recruiter with more than 8 years of experience, with the last 4 years focuses recruiting SAP talent. She holds a bachelor’s degree in Marketing. She is the newest member of the recruiting team at Fast Dolphin.

She loves to read, go to the movies and cook for her family. She is married and has a little baby girl. She likes to spend time with her family because she think the family is the most important part of her life. She enjoys to travel to Aguascalientes because she is from this city and her family and friends live there.

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Ingrid Puente
Recruiting Master

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Degree in business administration graduate with honors. She has almost 3 years of experience in recruitment with different IT profiles, she has had the opportunity to work with global clients mostly from the United States. What she likes the most about her job is to be the link between candidates and the new professional opportunities. She develops her work with honesty, commitment and responsibility, in both customers and the candidate’s relationships.

Born in Ensenada, Baja California. Passionate about good food, her inspiration is her family. She practices some sports, yoga, loves to cook and paint in watercolors. Enjoys the company of good friends and to travel.

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Isabel Aleman
Recruiting Master

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Isabel is a professional with more than 8 years of experience, she has been working in Information Technology Staffing since 2010, currently works at Fast Dolphin as Recruiting Master focuses on SAP talent at all levels for United States, Canada, and LATAM. She holds a Bachelor Degree in Industrial Relations. Is committed, professional and results oriented person.

Isabel loves movies, drama is her favorite genre. Her favorite food is Italian and seafood. Music is really important for her, that’s why she enjoys to go to gigs and dancing. To relax herself, she enjoys outdoors walking and practices yoga. Currently lives at Guadalajara, but she takes every opportunity to visit her friends and family at Aguascalientes, where she was born. Really loves traveling and one of her goals is to visit every state in Mexico.

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Erika Silva
Recruiting Master

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Erika Silva is a recruiting specialist in information technology since 2002. She was great experience in the recruiting process for candidates in a timely fashion. Has deep knowledge of labor laws in Brazil. She has become a facilitator and a great liaison between consultants, the company, and the client. She has hired IT professionals for large corporations and currently works at Fast Dolphin as Recruiting Master. She is dynamic, organized, proactive, flexible, with superb communication and teamwork skills. She likes challenges and diligently works towards the accomplishment of goals and objectives.

Erika lives in São Paulo, is the mother of two sons, married, and likes to travel with her family. One of her best trips was a family road-trip throughout Brazil’s northeastern coast, where she discovered lots of cities, and wonderful beaches. During her free time, she enjoys hikes with her sons, and likes to cook and entertain visits during weekend barbecue parties.

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Beatriz Gonzalez
Recruiting Master

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Beatriz graduated from Psychology from Universidad de los Andes, specializing in clinical psychology at the Universidad del Norte, and later obtaining an MBA in Human Resources from the Real Centro Universitario María Cristina de España. She has worked in several fields of psychology and during the last 5 years she started working in the information technology field, first documenting for Oracle projects, and later in different roles in Human Resources, such as recruiting in companies that work with SAP and Oracle talent. In 2014 she certifies in SAP HCM. She is passionate about technology and likes to learn about new tools.

She is happily married to Carlos, a senior management consultant who works for an important government entity. She has two children, Santiago, a brilliant student in Economics, and Paula, a very creative girl, interested in Humanities, about to graduate from high school. Beatriz enjoys cross stitch, photography, reading and traveling in Colombia and abroad.

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Valeria Govea
Recruiting Support

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Valeria is a Recruiting Assistant for Fast Dolphin since February 2012. She supports the recruitment team and recently start helping the Sales department, too. In April 2012, she graduated from Psychology in CEU. Most of her experience comes from working for Microsoft and Xbox. She started as a Customer Service Representative, for 5 years, where she learned to develop empathy and patience with customers. After this she stared to recruit for these two campaigns. She considers that with perseverance anything can be accomplished.

Beloved mother of a six year old girl, named Valentina. She likes to spend most of her time with her daughter and her mother. She is a fan of stand-up comedies, and loves to watch movies and comic series. Her favorite music is from the 80’s, like The Police, Queen and The Clash, are some of her favorite bands. She enjoys going to concerts and traveling with her friends. Her favorite food is seafood with a beer.

Administration
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Guillermo Hernandez
Administrative Director

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Guillermo joined Fast Dolphin Team in 2008. He started his career in our company as Administrative Manager. His stellar performance during his first two years gave him the opportunity to become our Administrative Director since 2010. He has been passionate about what he does every day, giving the maximum effort to get the better results in his department. He holds a Finance and Administration bachelor degree from a prestigious university in Mexico, with additional business courses in Wake Tech College in North Carolina. He also had managerial positions at Banco Mercantil del Norte, one of the largest banks in Mexico. He also participated as Opening Manager for the American company Steak Escape, based in OH who started operations in Mexico in 2005.

Guillermo loves to travel around the world. He has been able to visit several places in the US and Mexico. He has visited more cities in the US than in Mexico even he was born in this country, crazy ha? He likes to share his culture with others and present his Country as one of the most exciting places in the world, full of natural resources, culture, music, and delicious cuisine. He has also a passion to share his believes and he has participated in some missionary events that have left deep lessons in his life. He has the opportunity to visit Israel during the summer of 2011. It has been one of the most exciting trips he has ever done. Family is a crucial part of his life and he can spend hours hanging out with them. Friends are definitely a big part of his life. He enjoys having them over his place, watching a movie or having a dinner out.

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Anabel Rodriguez
Consultant & Client Care Manager

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Anabel joined Fast Dolphin team on November 2010. She started working on our recruiting team and by March 2013 she was promoted for the position of Administrative Manager. Before that, she worked as an Accounting and Administrative Assistant on an Appraisal Office specialized on goods and properties. She holds a bachelor degree in Accounting and Finance. She thinks that great accomplishments are not based by strength but by perseverance.

Loves spending time with her family. Married. Has two children, a toddler and a baby girl. One of her hobbies is to play volleyball. She has been playing since she was 7 years old. Like going to the beach with family and friends. Go on weekends to the baseball games with her son. Enjoy reading about children´s behavior, which is something that has helped a lot to her as a mom.

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Delia Milan
Consultant & Client Care Manager

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Delia joined first the Fast Dolphin team from April, 2008 to December, 2009, then holding the position of Consultant Care Specialist. As of March, 2014, she joined the company for the second time, as Post-Sales Support for our Clients and Consultants. She graduated from ITESM Campus Monterrey on May, 2001, obtaining a Bachelor Degree in Law. After that, she embarked herself on a European journey for 2 years and came back to her hometown to work with her parents, a brilliant Notary Public and an exceptional Lawyer, respectively. A few life choices later, she moved back to Monterrey and eventually landed her first Fast Dolphin position. Delia believes commitment, integrity, responsibility and drive are the formula for success.

She has a brother, who is a talented Industrial & Graphic Designer, and a sister, who is a resourceful Psychologist. Delia loves being surrounded by family and friends and having a good time with them. She’s open and fun (or so they say those who know her). A passionate traveler eager to meet new cultures, people and places. She likes learning different languages, movies, music, fashion and TV series. Also, architecture, design, opera and art. She’s a full-time mom of a miniature Yorkie named Grace Kelly and a white Pomeranian named Mick Jagger. Born on the Pacific shores of Mazatlán, she enjoys much the beach and loves to appreciate and witness its characteristic beautiful sunsets.

OUR VALUES

Attitude

Attitude

Go getter. Can do attitude.
Positivism. Energy. Proactive.
Friendship. Courtesy.
Avoid “that’s not my problem”.

Professionalism

Professionalism

Do always your best. Commit to the highest standard. Respond emails quickly. Be courteous. Go beyond your job description. Respect the time of others and above all, respect your time (messenger, breaks, facebook, websites).
Arrive on time to meetings, conferences. Provide feedback.

Urgency

Sense of Urgency

Day to day activities, request everyone to have a sense of urgency. Use telephone, besides email. Delegate, share activities.

Quality

Quality

Do things the best you can.
Try always to “awe”.

Accountability

Accountability

Understand the requests. Respond openly if it is not possible to meet deadlines. Create and meet commitments. Get it done. Take responsibility.

Teamwork

Teamwork

Coordinate with peers.
Help others.

Perseverance

Consistency / Perseverance

This might be the hardest. Embrace the Fast Dolphin Way not for 1 week or 1 month. All day, every day.
Everyone should provide the same high standard service
(recruitment, sales, admin).

Communications

Communication

Propose new ideas, how can we be better (there’s no dumb idea). Be honest, discuss differences openly with each other.
Open doors policy.

CONTACT US

United States – Headquarters

12555 Orange Drive, Suite 4059
Ft. Lauderdale, FL 33330
Phone: 877-670-0250
Fax: 954-944-5934

Mexico – Monterrey

Av. Ricardo Margain 575, Suite 100
Parque Corporativo Santa Engracia
San Pedro Garza Garcia, N.L. 66267
Phone: +52-81-8000-7403

Mexico – Mexico City

Pedregal #24, Piso 3
Col. Molino del Rey
Mexico, DF 11040
Phone: +52-55-8647-0222

Colombia – Bogota

Calle 100 No 7-33 Torre 1 Piso 14
Bogota, DC, Colombia
+57-1-646-6825

Brazil – São Paulo

Rua Funchal, 418, 35 andar
Vila Olimpia
São Paulo, SP 04551-060
Phone: +55-11-3521-7346